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  • Home
  • Memberships & Courses
    • Staff Training Membership Plans
    • Additional Staff Courses
      • Dog Handler to Day Trainer Course
      • Puppy Training 101 Course
    • Owner & Manager Courses
      • Business Culture 101
      • Business Marketing 101
    • Membership Demo Videos
    • Sneak Peek Videos!
  • Summit
  • Consulting Services
  • Resources
    • Dog School Business Starter Packages
    • The Essentials Document Pack
    • Guide for Building a New Dog Daycare and Boarding Business
  • More
    • About Us
    • Become an Ambassador
    • Blog
    • Contact Us
    • FAQs
    • Join Email List
    • Referral Program
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  • LOG IN

Why standardizing communication improves employee performance at your dog daycare

Have you ever played the game where you tell one person a story and by the time it gets to person ten it’s not even close to the original story?

Do you think that happens when you are training a new staffer, who is likely overwhelmed with all that is going on in a Dog Care Facility?

Like when your new hire is shown different ways to clean kennels by multiple other staff members?

Using the Dog Handler Academy’s videos and quizzes ensures that your staff have visually and audibly learned the information needed to be a great handler.

Our quizzes add in accountability that your new employee did in fact learn the necessary lessons.

Removing the human component to consistently tell the same story over and over to each new hire saves you future headaches and hearing “I wasn’t taught that way.”

As humans we all have our own vocabulary and articulation techniques that play a role when we are communicating. Using consistent and repeatable videos as your training tool allows all of your staff to hear the same verbiage and see the same techniques.

Utilizing the same vocabulary to communicate and standardize processes vastly minimizes the guess work in daily operations.

As an example, if a staffer says a dog has diarrhea, that could mean several different types of poop.

To be blunt, it could mean pure liquid coming out their butt, an explosion of poop coming out, liquid with a few chunks of solid in the poop, or just very soft stool.

Having a specific word associated with each type of “diarrhea” ensures everyone is on the same page with the situation. This also aids in communicating to the client on their dog’s stool issue or if seeking medical care for the dog.

Having cohesive communications saves you time in teaching, in inter office communications and facilitates better communication to the client concerning their dog.

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  • Home
  • Memberships & Courses
    • Staff Training Membership Plans
    • Additional Staff Courses
      • Dog Handler to Day Trainer Course
      • Puppy Training 101 Course
    • Owner & Manager Courses
      • Business Culture 101
      • Business Marketing 101
    • Membership Demo Videos
    • Sneak Peek Videos!
  • Summit
  • Consulting Services
  • Resources
    • Dog School Business Starter Packages
    • The Essentials Document Pack
    • Guide for Building a New Dog Daycare and Boarding Business
  • More
    • About Us
    • Become an Ambassador
    • Blog
    • Contact Us
    • FAQs
    • Join Email List
    • Referral Program
    • Testimonials
  • LOG IN
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Author Archives: DHA

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Why Standardizing Communication Improves Employee Performance

Dog Handler Academy Posted on June 18, 2020 by DHAJanuary 17, 2023

Why standardizing communication improves employee performance at your dog daycare Have you ever played the game where you tell one person a story and by the time it gets to person ten it’s not even close to the original story? Do you think that happens when you are training a new staffer, who is likely overwhelmed with all that is going on in a Dog Care Facility? Like when your new hire is shown different ways to clean kennels by multiple other staff members? Using the Dog Handler Academy’s videos and quizzes ensures that your staff have visually and audibly … Continue reading →


Why a lack of employee training makes you unsuccessful

Dog Handler Academy Posted on June 14, 2020 by DHAJanuary 17, 2023

Why a lack of employee training at your dog daycare makes you unsuccessful How does a lack of employee training impact your business? Have you had those individuals who you thought nailed the interview and would be rock star staff only to be disappointed over the next 30 days? Have you ever asked those individuals after you let them go why they felt things didn’t work out?  We have, and across the board those individuals will say they felt they weren’t trained well.  Wait—What? Not trained well? But you had them with every staffer learning the ropes, and yet they … Continue reading →


Common sense is not common

Dog Handler Academy Posted on May 18, 2020 by DHAJanuary 17, 2023

Common sense is not common Have you wondered where common sense has gone? It seems common sense isn’t so common, and as an entrepreneur you can get frustrated when something you feel is common sense isn’t being handled properly. There are lots of factors and debate that could go into why common sense isn’t common, but let’s stick to the positive points of trying to break down the skills of common sense.  Not everyone has used a mop. I know, crazy right? Or they give you the deer-in-the-headlights look when you tell them to mop in a figure eight. Dog … Continue reading →


What does it cost you to train a new dog daycare employee?

Dog Handler Academy Posted on May 10, 2020 by DHAJanuary 4, 2021

What does it cost to train a new dog daycare employee? How much time do you spend teaching your dog daycare staff the everyday duties of dog handling? So what does it really cost you to train a new dog daycare employee without Dog Handler Academy? Most animal care businesses match a new hire with a senior staff member and give them a checklist. Essentially, you are paying one person to learn and paying another to teach. Let’s say that is $25 per hour for the two to work together. Learning curve Many agree that the learning curve in this … Continue reading →


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