Author Archives: DHA

Explaining WHY creates engagement

Dog Handler Academy Posted on by

Explaining WHY creates engagement for your dog daycare staff Do you snap the end off of your “garden” beans? Why? Do you rinse your dishes before going into the dishwasher? Why? Do you like to turn your socks the right way out before they go into the washing machine? Why?  When teaching someone how to do something, it is so much easier for them to buy into the process if they understand the why. When training someone who has never done something before, they will do the skills better and with more gusto if they understand the WHY. Whether you … Continue reading →


Why Standardizing Communication Improves Employee Performance

Dog Handler Academy Posted on by

Why standardizing communication improves employee performance at your dog daycare Have you ever played the game where you tell one person a story and by the time it gets to person ten it’s not even close to the original story? Do you think that happens when you are training a new staffer, who is likely overwhelmed with all that is going on in a Dog Care Facility? Like when your new hire is shown different ways to clean kennels by multiple other staff members? Using the Dog Handler Academy’s videos and quizzes ensures that your staff have visually and audibly … Continue reading →


Why a lack of employee training makes you unsuccessful

Dog Handler Academy Posted on by

Why a lack of employee training at your dog daycare makes you unsuccessful How does a lack of employee training impact your business? Have you had those individuals who you thought nailed the interview and would be rock star staff only to be disappointed over the next 30 days? Have you ever asked those individuals after you let them go why they felt things didn’t work out?  We have, and across the board those individuals will say they felt they weren’t trained well.  Wait—What? Not trained well? But you had them with every staffer learning the ropes, and yet they … Continue reading →


Common sense is not common

Dog Handler Academy Posted on by

Common sense is not common Have you wondered where common sense has gone? It seems common sense isn’t so common, and as an entrepreneur you can get frustrated when something you feel is common sense isn’t being handled properly. There are lots of factors and debate that could go into why common sense isn’t common, but let’s stick to the positive points of trying to break down the skills of common sense.  Not everyone has used a mop. I know, crazy right? Or they give you the deer-in-the-headlights look when you tell them to mop in a figure eight. Dog … Continue reading →


What does it cost you to train a new dog daycare employee?

Dog Handler Academy Posted on by

What does it cost to train a new dog daycare employee? How much time do you spend teaching your dog daycare staff the everyday duties of dog handling? So what does it really cost you to train a new dog daycare employee without Dog Handler Academy? Most animal care businesses match a new hire with a senior staff member and give them a checklist. Essentially, you are paying one person to learn and paying another to teach. Let’s say that is $25 per hour for the two to work together. Learning curve Many agree that the learning curve in this … Continue reading →