This Privacy Policy applies to personally identifiable information collected by Dog Handler Academy, LLC (“Dog Handler Academy”) through this website (this “Website”) or other systems and processes under Dog Handler Academy’s control. Although this Website may provide links to third-party websites, such third-party websites are not covered by this Privacy Policy.

Dog Handler Academy assumes no responsibility for the privacy or security of information you provide to any third-party through linked websites or any other means. By using this Website, you agree that you have reviewed and understood our Terms and conditions of Use and this Privacy Policy to your full satisfaction, that you accept and are subject to our Terms and Conditions of Use of Dog Handler Academy Websites and this Privacy Policy, and that Dog Handler Academy is permitted to use your personal information as set forth below.

Our Privacy Policy is applicable and enforced for the Dog Handler Academy website at www.doghandleracademy.com and all other websites owned by Dog Handler Academy. It is our intent to comply with the European Union Data Protection Directive 95/46/EC, the European Union General Data Protection Regulation and the Privacy Shield guidelines of the U.S. Department of Commerce. Please refer to the section titled “SPECIAL RULES APPLICABLE TO DATA COLLECTED OR PROCESSED IN THE EUROPEAN UNION “for additional information.

1. What personal information we collect.

We use tracking cookies to see where the most interaction is on our websites so we can improve our product offering and services that we provide. We collect information predominantly through Google services such as Google Analytics. These services provide information about website users such as their general location, estimated age, what devices are used and which pages are accessed. This information is generalized and does not provide us with personal information about users.

We may partner with third parties to manage our content-based advertising based on your browsing activity and searching via cookies from other sites you have visited. You may opt out from this by clicking the link below. We partner with other websites to collect information specific to providing a better website experience such as call tracking statistics.

2. How we use and retain your personal information.

We may use personal information collected about you for the following purposes: providing a good quality of service; enabling you to access the services, process and complete transactions; sending transactional messages such as promotions, surveys or updates in regards to your learning; contacting you in cases of missed payments on a payment plan; or to contact you regarding specific learning content.

If you sign up with a payment plan with Dog Handler Academy, we may provide our financial services partner companies with personal information such as your name, date of birth, contact details and payment information. The companies that we partner with are clearly labelled on our site on our check out page.

Where we rely on your consent to process the personal information, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

3. Special rules applicable to data collected or processed in the European Union.

Individuals have rights over their personal data under EU law. These rights are not absolute, and some qualifications and restrictions do apply, particularly in relation to data that is required to be retained for audit or taxation purposes or where data falls into one of the categories that is excluded from data subject access requests. In summary your rights in relation to your data held by Dog Handler Academy are as follows:

• • The right to withdraw consent at any time;
  • Right of access – you have a right to access a copy of the data held about you by Dog Handler Academy;
  • The right to know how long your personal data will be stored;
  • The right to know the purposes of processing and the legal basis for same, and if any further processing is to be undertaken by the Controller for purposes other than that which the data was originally collected;
  • Right to rectification/erasure/objection/portability/restrict processing – unless it is determined that Dog Handler Academy has an overriding need to retain your data, for example if we require it to meet tax audit requirements; you have a right to have errors corrected in the data we hold about you, you have the right to object to processing or restrict processing undertaken by Dog Handler Academy, you have the right to data portability, and upon request we shall erase all your personal data that we hold on you
  • Right to refuse automated decision making and/or profiling. Dog Handler Academy does not engage in processing of this kind;
  • Right to lodge a complaint with the Data Protection Commissioner (or equivalent supervisory authority in your country of habitual residence) – You can complain to the Data Protection Commissioner where you feel your rights have been infringed. Contact details are provided at the end of this Privacy Notice.
  • Dog Handler Academy is committed to helping individuals exercise their rights. We will always balance our interests with your rights. If you have a query, would like to update or correct your personal information, or would like to request to have personal information held by us returned to you or deleted, you can email us at contactus@doghandleracademy.com.

4. Definition of “Personal Information” and “Sensitive Personal Information”

“Personal Information” means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.

“Sensitive Personal Information” means personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information pertaining to the sex life of the individual. For the purpose of complying with the Swiss-U.S. Privacy Shield, sensitive personal information includes ideological views or activities, information on social security measures or administrative or criminal proceedings and sanctions, which are treated outside pending proceedings.