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Dog Handler Academy Demo
Employee Video Demo
How often do you see your new hires struggling to remove various types of dog collars?
Here is an example of one of the 12 videos we have in DHA Course 101 specifically regarding how to remove and replace the various types of collars, leashes, and harnesses that a dog may be wearing when entering your facility.
Module Quiz Demo
Here are some quiz questions from the end of the collars, leashes, and harnesses module in DHA Course 101.
Facility Dashboard Demo
The facility dashboard allows you to view the progress for each employee (team members). The facility can easily add or remove employees here and also see how many licenses are available. Whenever the facility has an employee leave, simply remove them from the facility dashboard list of team members to free up that license, and add a new employee when one has been hired. Contact us if you need to upgrade your membership for more licenses than your current membership allows.
The facility also has access to the main course dashboard to view the course (with immediate access to all modules). We recommend that you become familiar with the full course in case any employees have any questions.
Contact us for a quote if you would like to have custom content added to the course exclusively for your employees!
View a video tour of the facility dashboard below.
Employee Dashboard
The employee dashboard allows team members (employees) to watch our welcome video and then begin the Get Started module. From there, they can proceed through the course one module at a time. As they view the videos and get a passing score on the quiz, they gain access to the next module in the course. Once they have viewed all videos and passed all quizzes in the course, they can access their certificate of completion at the end of the last module. Their certificate of completion can be downloaded and saved, printed, or emailed (the facility should provide the employee with instructions on how submit their certificate to save or print it for facility personnel records).
Online Comprehensive Employee Training
Automated. Consistent. Cost-Effective.
Training your dog handler employees has never been easier!
Dog Handler Academy is an online comprehensive training program to help educate staff members of dog day cares, boarding facilities, shelters, grooming salons, and vet clinics who work with dogs.
Course 101: Dog Handler Employee Training includes:
- Discharge (stool, urine, vomit, and how to identify potential concerns)
- Clean-up
- Handler behavior
- Handler tools
- Canine behavior
- Collars, leashes, and harnesses
- Kennels and crates
- Hand-offs and greetings
Course 201: Social Cues & Safety includes:
- Canine displays (barks, expressions, and posture)
- Play types and styles (what to observe and when to intervene)
- Stress warnings (sounds, displays, and remedies)
- How to control physical aggression (defense tactics and dealing with biters)
- How to deal with latches
- Advanced kenneling techniques
- Additional situations within the daycare environment (like dealing with mouthing, how to safely retrieve a toy from a dog, and giving affection and attention)
Course 301: Client Relations includes:
- Vocabulary, voice, tone, eye contact, and posture
- Building rapport
- Leading conversations
- Gathering your “outs”
- Settling nervous pet parents
- Stepping in and stepping up
- Payment transaction issues
- Discussing a dog’s behavior at daycare including too much energy, not into daycare, constant barking, and mounting
- Addressing common questions about a dog’s health regarding injury, Bordetella, stool, appetite and food intake, and first day of daycare questions
- Policy discussion and reinforcement including vaccination paperwork, client showing up without a reservation, client showing up outside of drop-off hours, and daycare-appropriate collars and leashes
- Special situations including when the client interviews YOU, uptight pet parents, missing pet items, and canine death
Course 401: Surviving & Thriving in the Workplace includes:
- Good habits and routines at work
- Self-assessment
- Positive attitude
- Self-advocacy and integrity
- Taking initiative and effecting positive change
- The drama triangle
- Problem solving and decision making
- Emotional intelligence
- Adversity, coping mechanisms, and teamwork
- Dealing with destructive behaviors
We are continuing to add courses to our membership all the time, so check back for updates often!
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