Leading with empathy at your dog daycare (video)
Leading with empathy at your dog daycare (video) Video excerpt: I wanted to talk about leading with empathy… We need to acknowledge that everybody is on edge. We need to be the leaders of kindness, the leaders of empathy. How do we do that? Darn good question! I think it’s just stepping up and giving that smile, saying that thank you, checking in; when you are dealing with that issue of unkindness and unfairness and grouchiness that you don’t reciprocate it. You take it in, you acknowledge it, you say your peace to it. And then you drop it on … Continue reading →