Supporting Clients Through the Loss of Their Beloved Dogs
Supporting Clients Through the Loss of Their Beloved Dogs The bonds formed with dog daycare and boarding clients and their furry companions often run deep. However, when a dog passes away at home, it’s crucial to extend your support and compassion beyond your business transactions. Within the pet industry, understanding how to navigate this sensitive situation is essential. Here we’ll discuss the empathetic measures you can take to comfort grieving clients and also handle matters like refunds or gestures of sympathy. Express Heartfelt Condolences When a client’s dog passes away, even if it occurs while the dog is not in … Continue reading →