Hiring a Virtual Assistant: A Game-Changer for Dog Daycare & Boarding Professionals As dog daycare and boarding businesses grow, so do the demands on their owners and managers. Between client communication, reservation approvals, hiring, training, scheduling, invoicing, and social media, it’s easy to feel stretched thin. That’s where a Virtual Assistant (VA) can step in—not just as a helper, but as a strategic asset. 💡 What Is a Virtual Assistant? A virtual assistant is a remote professional who provides administrative, secretarial, or creative support to companies. They manage day-to-day tasks like email correspondence, scheduling, invoicing, and customer service—all without being … Continue reading →

Last month, our leader, Eve Molzhon, hopped the pond to be the Keynote Speaker at the IMPACT Summit in Sunderland, United Kingdom. Here is are some of her takeaways from that event. Curating the Client Experience: Why Pet Parents Deserve More Than Just Great Dog Care At our dog daycare and training facilities, we pride ourselves on curating exceptional experiences for the dogs in our care. But what about their humans? The truth is, the client experience deserves just as much attention—and it starts long before they walk through our doors. First Impressions Begin Online Your website is often the … Continue reading →

Introducing Our New Course 601: Playgroup Management! Dog Handler Academy is thrilled to announce the official launch of our newest course, Course 601: Playgroup Management! This course is designed to equip you and your team with the knowledge and skills to cover the pet intake process, daycare admission evaluations, handler skills for playgroups (including gate control and playgroup distractor activities), playgroup setup and dynamics, introducing new dogs to playgroups, and more! The Need for Comprehensive Training in Dog Care Dog daycare and boarding facilities play a crucial role in the lives of many pet owners and their beloved cats and … Continue reading →

Meet Dog Handler Academy Founder Eve Molzhon at Pet Boarding & Daycare Expo West! Are you attending Pet Boarding & Daycare Expo West, happening May 5–8, 2025, at the Horseshoe Las Vegas? Don’t miss your chance to connect with Eve Molzhon, founder of Dog Handler Academy, and meet the DHA team in person! Visit us at Booth #1 on May 7 and 8, from 10:00 AM to 4:00 PM during the Expo trade show. Whether you’re looking to improve staff training, enhance your facility’s safety protocols, or grow your pet care business, Dog Handler Academy offers a full suite of … Continue reading →

Our Latest Webinar: Handling Social Media Backlash Like a Pro In today’s digital world, managing your business’s reputation is more complicated than ever. You need a strong social media presence, but having one exposes you to dissatisfied clients and others who may seek to damage your brand. How you respond to criticism — online or elsewhere — can make or break your brand. Dog Handler Academy’s latest webinar, “Barking Back With Grace: Navigating Social Media Backlash and Negative Reviews Like a Pro,”  offers expert strategies for maintaining a positive reputation. Marketing expert marketing Joe Meyers, founder of Share Digital Marketing Agency, … Continue reading →

What is a Virtual Assistant & Do I Need One? Is your business growing, but you’re not sure if you need additional on-site staff? Is your valuable time as an owner or manager being swallowed up by administrative or other tasks that you’d love to hand off? Is your work-life balance suffering but you’re not sure what to do. A virtual assistant could be the answer! Dog Handler Academy’s Eve Molzohn and her Virtual Assistant (VA) Team recently hosted a webinar highlighting the transformative power of virtual assistants in streamlining business operations and how to know if a VA (or … Continue reading →

Thoughtful Holiday Gift Ideas for Your Dog Daycare Staff Your staff members work tirelessly to care for furry family members, keeping beloved pets happy, safe and entertained while their parents are away. During the holiday season, thoughtful gifts are a great way to thank these hard-working pet lovers who help your business succeed. But before you get start shopping, keep this in mind.  “Word to the wise: Dollar amounts MUST be equal,” says Eve Molzhon, owner of Pawesome Pets Country Club and Fun Fur Pets, dog daycare and boarding facilities in Southwest Wisconsin. “Perception is reality. So if I perceive … Continue reading →

Introducing Our New Course: Puppy Training 101 Dog lovers know that few things are more exciting (and exhausting) than welcoming a new puppy into the family. Their adorable faces and boundless energy and curiosity make them irresistible. But along with playtime and snuggles comes the important task of training that new family member — the earlier, the better. And many pet parents, caught up in the throes of new-baby love, don’t know when or where to begin. Helping puppy parents understand that proper training will not only create a stronger bond with their young dog, but also lay the foundation … Continue reading →