Curating the Client Experience: Why Pet Parents Deserve More Than Just Great Dog Care
Last month, our leader, Eve Molzhon, hopped the pond to be the Keynote Speaker at the Doggy Daycare Business Success Summit in the UK. Here is one of her takeaways from that event. Curating the Client Experience: Why Pet Parents Deserve More Than Just Great Dog Care At our dog daycare and training facilities, we pride ourselves on curating exceptional experiences for the dogs in our care. But what about their humans? The truth is, the client experience deserves just as much attention—and it starts long before they walk through our doors. First Impressions Begin Online Your website is often … Continue reading →