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Online Review Program
How would you like AT LEAST 5% of your clients to post a 5-star Google review for your business?
Effortless Benefits
When you join our Online Review Program, the Dog Handler Academy team creates a series of review request emails to send to your clients on a regular basis (i.e., monthly). These emails ask your clients about their experience at your business.
Our Online Review Program will help:
- Increase your average stars with great reviews from your clients (if it’s not already 5 stars)
- Deter bad reviews from being posted
- Provide you valuable feedback from clients who aren’t totally satisfied
- Keep your reviews fresh and relevant
- Remind your happy customers to leave you a review
Straightforward Email Messages
“Thank you so much for being part of the [BUSINESS] family! Please take a moment to review your experience with [BUSINESS] and let us know how we’re doing. Your valuable feedback helps us as well as other potential customers.”
“Did you know the number of [BUSINESS] fans has doubled this year? We must be doing something right! Let us know what keeps you coming back. This helps us provide the best experience possible for you and helps others understand how [BUSINESS] can help them too.”
“Hello! Positive reviews from awesome customers like you help others feel confident about choosing [BUSINESS] too. Could you take a moment to share your experience with us? We will be forever grateful. Thank you in advance for helping us out!”
Simple Graphics
Thumbs Up or Thumbs Down
In an email with a thumbs up icon and a thumbs down icon, clicking on the thumbs up takes the client to leave you a Google review. Clicking on the thumbs down takes the client to your customer survey (or starts a feedback email to you).
Scale of 1 to 10
In an email with a scale of 1 to 10, clicking on 1 to 8 takes the client to your customer survey (or starts a feedback email to you). Clicking on 9 or 10 takes the client to your Google review page to leave a review.
Happy Face or Sad Face
In an email with a happy face icon and a sad face icon, clicking on the happy face takes the client to leave you a Google review. Clicking on the sad face takes the client to your customer survey (or starts a feedback email to you).
Stars
In an email with a range of 1 to 5 stars, clicking on 1 to 4 stars takes the client to your customer survey (or starts a feedback email to you). Clicking on 5 stars takes the client to your Google review page to leave a review.
Asking a Favor
We also utilize emails requesting a 5-star review with a button that links to your Google review page if the client is totally satisfied with your services. (The client is to reply to the email and provide feedback if not totally satisfied.)
Measurable Results
Our Online Review Program clients experience great results! Here are the details from an email we sent for one of our clients:
- One email sent to 812 clients
- 500 clients opened the email within 24 hours (61.6% open rate)
- 153 of those clients clicked on the thumbs up icon (link to google review form) (18.8% click rate)
- 0 clients clicked on the thumbs down icon (link to feedback email or survey)
- 44 clients posted Google reviews within 24 hours of receiving the email (41 for 5 stars! 3 for 4 stars!)
Tell Us More!
If you’re interested in our Online Review Program, complete the form below to tell us more about your business, and we’ll help create an online review program just for you!
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