Training new dog handler employees

Meet Eve and learn why she created something that was missing from the industry!

Online Comprehensive Employee Training

Automated. Consistent. Cost-Effective.

Training your dog handler employees has never been easier!

Dog Handler Academy is an online comprehensive training program to help educate staff members of dog day cares, boarding facilities, shelters, grooming salons, and vet clinics who work with dogs.

Course 101: Dog Handler Employee Training includes:

Discharge (stool, urine, vomit, and how to identify potential concerns)
Clean-up
Handler behavior
Handler tools
Canine behavior
Collars, leashes, and harnesses
Kennels and crates
Hand-offs and greetings

Course 201: Social Cues & Safety includes:

Canine displays (barks, expressions, and posture)
Play types and styles (what to observe and when to intervene)
Stress warnings (sounds, displays, and remedies)
How to control physical aggression (defense tactics and dealing with biters)
How to deal with latches
Advanced kenneling techniques
Additional situations within the daycare environment (like dealing with mouthing, how to safely retrieve a toy from a dog, and giving affection and attention)

Course 301: Client Relations includes:

Vocabulary, voice, tone, eye contact, and posture
Building rapport
Leading conversations
Gathering your “outs”
Settling nervous pet parents
Stepping in and stepping up
Payment transaction issues
Discussing a dog’s behavior at daycare including too much energy, not into daycare, constant barking, and mounting
Addressing common questions about a dog’s health regarding injury, Bordetella, stool, appetite and food intake, and first day of daycare questions
Policy discussion and reinforcement including vaccination paperwork, client showing up without a reservation, client showing up outside of drop-off hours, and daycare-appropriate collars and leashes
Special situations including when the client interviews YOU, uptight pet parents, missing pet items, and canine death

Course 401: Surviving & Thriving in the Workplace includes:

Good habits and routines at work
Self-assessment
Positive attitude
Self-advocacy and integrity
Taking initiative and effecting positive change
The drama triangle
Problem solving and decision making
Emotional intelligence
Adversity and coping mechanisms
Dealing with destructive behaviors

We are continuing to add courses to our membership all the time, so check back for updates often!

Benefits of the DHA Monthly Membership

UP-TO-DATE CONTENT (FOR YOU AND YOUR TEAM)

Your team will watch our real-life scenario videos and take quizzes on proper dog handling techniques and safety measures for a dog daycare and boarding environment. You access exclusive content as the business owner or manager.

Dog Handler Academy is constantly adding new courses to our monthly membership. You will be notified whenever a new course is added to the membership, so you can review the course content to see what your team will be learning in the next course.

CONSISTENT EMPLOYEE TRAINING

Your employees are trained on industry best practice standards using real-life scenarios.

No more waiting for a situation to come up so you can train your new employees on how to handle it!

FACILITY MANAGER DASHBOARD and Notifications

View your employees’ progress in courses, add new employees, and remove employees once they’ve completed their courses (or are no longer employed at your facility) easily.

You’ll receive email progress notifications when an employee completes a course! You’ll also receive emails if an employee has NOT started the course within 7 days of gaining access to the course and again if an employee still has NOT completed a course within 14 or 21 days.

SAVE AND PRINT

Save and/or print your employees’ program completion certificates for your personnel records, serving as proof of training to aid you in any potential workman’s comp or unemployment issues.

WANT TO SEE MORE?

What's the Difference?

Dog Handler Academy

Training content with online or printed resources
Comprehension quizzes
Customer service and support
Provide educational material
Consistent terminology to improve internal communication
Videos of examples in a real dog daycare facility

Created by a current dog daycare owner-operator
Company-specific information can be added (for a fee)
Practical content without superfluous or outdated information
Focus on necessary skills for new hires
Entertaining and engaging videos

Other guys (B)

Training content with online or printed resources
Comprehension quizzes
Customer service and support
Provide educational material
Consistent terminology to improve internal communication
Videos of examples in a real dog daycare facility

Created by a current dog daycare owner-operator
Company-specific information can be added (for a fee)
Practical content without superfluous or outdated information
Focus on necessary skills for new hires
Entertaining and engaging videos

Other guys (C)

Videos of examples in a real dog daycare facility
Created by a current dog daycare owner-operator
Company-specific information can be added (for a fee)
Practical content without superfluous or outdated information
Focus on necessary skills for new hires
Entertaining and engaging videos

We love our clients, and they love us!

Wonderful employee training programs to get the basics down without having to keep up with textbooks and DVDs. Easy to use, easy to deal with, very easy to track.

Steven Scott, Camp Scotty

Dog Handler Academy has been an amazing addition to our training program. Our employees receive educational information as soon as they are enrolled and once their training is completed they are knowledgeable in many areas of the canine industry. This is an amazing program and we highly recommend it. Our team comments on how much they love the content vs. other training programs. It used to take months for our team to complete training and now it's less than a week.

Sherry Rogers,
Dream A Dream Dachshunds

Very good training for our revolving door of kennel workers. Really makes it easy to have consistent communication.

Curtis Hastings, The Pup Stop LLC

Unlike a lot of other industry programs, DHA keeps your attention. Each module is short and interesting. It goes over the very basics and builds upon those to give your team a solid foundation to grow professionally.

Dani Petty, Camp Happy Tails

Training staff has to be one of the most difficult parts of our business. This program has helped me to finally implement standards for training new hires. DHA makes it so much easier, and even fun! The videos are quick and knowledgeable and it's easy to keep track of how your employees are progressing. I have also learned a lot myself. What a wonderful (and reasonably priced) resource!

Julie Kramer,
Canine Cabins Luxury Dog Retreat

The training videos are excellent. They are short, which keeps the team engaged, and extremely informative. I highly recommend the Dog Handler Academy to anyone in the boarding & daycare industry.

Barbara Noll, Tail Country Pet Resort